Getting Our Videos to Work on Your PC
Do this at your own risk!

If you don't have Quicktime 7 on your windows system, you can get the free download by going to www.apple.com then clicking on Quicktime at the top of the home page. Downloading Quicktime 7 from Apple may still not allow you to play these videos on some windows PCs. Depending on your windows configuration, these videos may also play on Windows Media Player 10 which you should probably try first before downloading Quicktime. These videos are recorded in Sorenson Video 3 format which does a good job of compressing the information and also keeping the colors and details intact. Some PCs, especially those built by custom PC builders like Monarch Computers, play this format fine but many standard PCs need an upgrade to play them. I've talked to the technical folks at two PC builders where the videos play fine and they've explained to me that users need Windows Media Player 10 and also the correct CODEC pack for the videos to play. These PC builders include this software with their configurations. Our publisher has tested these videos on their PCs using Quicktime 7 and they play fine. There are so many different configurations of PCs our there though that I cannot guarantee that they will run on all PCs.

If you have a legal copy of "genuine Microsoft Windows", you can get a free download of Windows Media Player 10 by going to http://www.microsoft.com then clicking on the "Media Player" option in the Popular Searches section. This brings up a second window where you click on the "Download Windows Media Player 10" option. This brings up a third window where you have to choose the Continue button to do a validation check to make sure you are running "genuine Microsoft Windows". Since I'm on a Mac, I couldn't actually test this step so you Do This At Your Own Risk! After the validation is completed then you are supposed to be given instructions for doing the download. I noticed at the bottom of this page that many folks who download Windows Media Player 10 also download the "Codec Installation Package". These Codecs may also help you play my videos. If you want to try them, click on "Codec Installation Package" to install them. DO THIS AT YOUR OWN RISK!
If you are not familar with the process of downloading and installing Codecs, you should consult with a PC user friend or expert to make sure it is done properly and that doing it will not break anything currently being used by your computer. After installing Media Player or these new Codecs, you might need to reboot your computer before everything works properly. If you try this or know more about it, please e-mail me with any suggestions you have for improving these instructions. Also check out the Codecs below which have been tested with my videos.
Other variations that have been used by some of my customers to play these videos on windows include: "I actually I got your videos to play with the Nero player. Looks good. The Nero players comes with Nero software for burring CDs and DVDs. I also tried Windows Media player and that worked OK also. I did not have to install any additional codecs. The worst was Quicktime for windows itself. I could never get it to play on that." and "Here is my experience with the codecs: I have a Presario laptop and Compaq desktop. I installed the Cole2k media codecs as suggested from your site. Nothing happened - still couldn't get video to run. Then I followed a link to this website called free-codecs.com. I downloaded Quicktime alternative 1.62. Voila! The video worked. This has a subset called media player classic version 6.6.8.4 which seemed to do the trick. I even ordered another of your videos. I have been using computers for over twenty years and never heard of codecs. Still they seemed to work. Too bad there isn't a universally accepted media player standard."

I have not had one complaint from Mac users that they have any problems playing these videos.
I've talked to several industry video experts and have been told that there is no format that is going to work on all PCs.
This is one of the reasons I use Macs and I recommend Macs for servious Photoshop users.
Because Macs are more standardized and are not made by hundreds of different companies,
there is less chance that certain things won't work on a particular configuration.

There are also free Codec packages available on the internet.
The one used by a PC maker in my town, whos PCs are able to play my videos, is at http://www.cole2k.net.
Click the Standard button at the top left of this page. See here below:

This will bring up a second page (see below) where you need to click on the "Download Direct" link
at the bottom left of the page to download the Cole2k Media Codec Pack 5.58 Standard codec pac.
After downloading this, it will need to be installed. DO THIS AT YOUR OWN RISK.
If you are not familar with the process of downloading and installing Codecs, you should consult
with a PC user friend or expert to make sure it is done properly and that doing it will not
break anything currently being used by your computer. After intalling Media Player or these new Codecs,
you might need to reboot your computer before everything works properly. If you try this or know more about it,
please e-mail me with any suggestions you have for improving these instructions.

If you have any questions, please e-mail us at barry@maxart.com.

This page last modified on 12/14/05